Freshdesk

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Connection

A connection to Freshdesk can be established by an API Token.

Supported Resources

The integration supports the following resources:

  • Tickets

  • Folders

  • Articles

Sync

Tickets are synced incrementally every 15 minutes. Articles and Folders are snapshot sync every 6 hours.

Example Questions

  • Where can I find support for issues with 1Password?

  • Where do I find documentation on Expensify approvals?

  • How do I check if my account is eligible for multi-factor authentication?

  • How do I delegate my approvals in Expensify when I am on PTO?

  • How can I disable the 1Password prompt on my device?