---
title: "Freshdesk"
slug: "freshdesk"
updated: 2025-07-31T07:46:45Z
published: 2025-07-31T07:46:45Z
canonical: "help.unleash.so/freshdesk"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.unleash.so/llms.txt
> Use this file to discover all available pages before exploring further.

# Freshdesk

## Connection

A connection to Freshdesk can be established by an API Token.

![](https://cdn.document360.io/9c439416-8f37-43ae-8ba7-d5c31de26a65/Images/Documentation/Screenshot 2025-07-30 at 16.31.03.png)

## Supported Resources

The integration supports the following resources:

- Tickets
- Folders
- Articles

## Sync

Tickets are synced incrementally every 15 minutes. Articles and Folders are snapshot sync every 6 hours.

****Example Questions****

- Where can I find support for issues with 1Password?
- Where do I find documentation on Expensify approvals?
- How do I check if my account is eligible for multi-factor authentication?
- How do I delegate my approvals in Expensify when I am on PTO?
- How can I disable the 1Password prompt on my device?