---
title: "Variable Go Links"
slug: "variable-go-links"
updated: 2025-07-13T14:44:57Z
published: 2025-07-13T14:44:57Z
canonical: "help.unleash.so/variable-go-links"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.unleash.so/llms.txt
> Use this file to discover all available pages before exploring further.

# Variable Go Links

Variable Go Links are an easy way to create customized URLs that redirect to specific destinations when a custom value such as a ticket number, is added. This feature allows for the creation of hundreds of targeted pages within a website. Any part of a URL can be made variable by marking it, allowing you to append a Go Link URL to target specific destinations, like search results pages or support tickets.

For example, you use Zendesk as your CS tool and want a quick way to navigate your Zendesk tickets. Instead of creating a Go Link for each ticket, you can create one Go Link to access each ticket when you need.

## Creating a Variable Go Link

**To Create a Variable Go Link:**

- Click ![](https://cdn.document360.io/9c439416-8f37-43ae-8ba7-d5c31de26a65/Images/Documentation/general_kebab(1).png) **Go Links** on the left side of Unleash.
- Click **+ New Go Link**.
- Enter the Destination URL.
- Replace the variable part of the URL (parameter) with **{*}.**

Example: **acme.zendesk.com/agent/tickets/123 → acme.zendesk.com/agent/tickets/{*}.**
- You will see **VARIABLE** pop up when it detects {*}.
- Give the Go Link a shortcut name.
- Select whether to mark this Go Link as an [Unlisted Go Link](/v1/docs/unlisted-go-links).
- Add a [Tag](/v1/docs/adding-tags-to-go-links) to your Go Link.
- Click **Create Go Link**.

![](https://cdn.document360.io/9c439416-8f37-43ae-8ba7-d5c31de26a65/Images/Documentation/Screen Shot 2024-06-06 at 14.54.50.png)

## Accessing Variable Go Links

Once you've set up your Variable Go Links, accessing them is a breeze. Enter the shortcut name you assigned to the link into your browser, followed by **/variable**, and you'll be directed to the corresponding URL. This effortless redirection ensures quick and easy access to your needed resources without any hassle.

> [!NOTE]
> **Note:** Go Links can only be accessed from your browser if you have the Unleash Browser Extension installed.

When typing a variable substitution for a Go Link, the variable should always follow a “**/**” - eg: **go/zenticket/123**

There can be multiple substitutions in a single URL, each substitution following a "**/**” - eg: **go/zenticket/123/abc**

**To access variable Go Links:**

- Type **go/”link shortcut name”/”variable”** into your browser.
- Hit **Enter**.

![](https://cdn.document360.io/9c439416-8f37-43ae-8ba7-d5c31de26a65/Images/Documentation/Screen Shot 2024-06-13 at 16.14.27.png)