WorkRamp
  • 26 Sep 2024
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WorkRamp

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Article summary

Connection

The connection with WorkRamp is established by entering the following:

  • Library name

  • String (optional)

  • Access Token

  • Email Address

  • Additional Token (please reach out to your Unleash rep to receive instructions and we'll share the video privately)

Supported Resources

The integration supports the following resources:

  • Guides

  • Resources

Filtering and Selection

Users can refine the indexing scope of the integration by connecting each library as a separate link to Unleash.

Note: Specific configuration options are not directly available through the Unleash connection interface but can be adjusted behind the scenes. To customize these settings, contact your Unleash representative.

Sync

Snapshot sync occurs every 6 hours.

Example Questions

  • What is our ABC policy?

  • How can I activate a trial for a customer?

  • How can I extend a trial?

  • How can I see all the cases I've opened up via Salesforce?

  • Could you please guide me on the easiest way to export contacts from Salesforce?


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