---
title: "WorkRamp"
slug: "workramp"
updated: 2025-10-23T09:53:04Z
published: 2025-10-23T09:53:04Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.unleash.so/llms.txt
> Use this file to discover all available pages before exploring further.

# WorkRamp

## Connection

The connection with WorkRamp is established by entering the following:

- Library name
- String (optional)
- Access Token
- Email Address
- Additional Token (please reach out to your Unleash rep to receive instructions and we'll share the video privately)

![](https://cdn.document360.io/9c439416-8f37-43ae-8ba7-d5c31de26a65/Images/Documentation/Screen Shot 2024-08-01 at 12.08.44.png)

## Supported Resources

The integration supports the following resources:

- Guides
- Resources

## Filtering and Selection

Users can refine the indexing scope of the integration by connecting each library as a separate link to Unleash.

> Note: Specific configuration options are not directly available through the Unleash connection interface but can be adjusted behind the scenes. To customize these settings, contact your Unleash representative.

## Sync

Snapshot sync occurs every 6 hours.

****Example Questions****

- What is our ABC policy?
- How can I activate a trial for a customer?
- How can I extend a trial?
- How can I see all the cases I've opened up via Salesforce?
- Could you please guide me on the easiest way to export contacts from Salesforce?