Slack Add-on

As an admin, when you download the Unleash app for Slack or create a custom Slack app, a Slack tab will appear under Add-Ons in the Control Center. This is where you can manage the settings for all deployed Slack apps.

In this tab, workspace admins can configure key permissions for their Slack workspace. If multiple Slack workspaces or Slack apps are connected to your Unleash workspace, you can select the specific workspace and/or bot you want to configure permissions for.

When setting permissions, admins can choose between:

• Allowing members to invite the bot to all channels

• Restricting bot invites to specific channels only

For the latter option, administrators must input the Slack channel ID for the channels where members can invite the bot. These authorized channels are displayed as a list, allowing administrators to delete channels if necessary.

If you delete the channel from the list after the bot has been invited, the bot will remain in the channel. To remove it, a Slack workspace admin must manually remove the bot from the channel within Slack.

Modifying Assistant Permissions for Members

To allow members to invite the bot to Slack channels:

• Click Control Center from the Unleash side panel.

• Click on Experiences.

• Under Add-ons, click Slack.

• If multiple Slack workspaces are connected, select the relevant workspace. (This dropdown is not shown if only one workspace is connected.)

• If there are multiple Slack apps in the workspace, select the specific app or bot. (This dropdown is not shown if only one workspace is connected.)

• Toggle on Allow members to invite the bot to all channels.

• Select either:

  • Members can invite the bot to all channels.

  • Define the channels members can invite the bot to.

Note: If Unleash is installed across multiple Slack workspaces, you can configure distinct settings for each workspace individually. Just select from the dropdown Select the Slack workspace. If you only have one connected Slack workspace, you will not see this dropdown.

If selected, Define the specific channels the bot can be invited to, an ID bar is displayed:

• Type or paste the channel ID separated by commas for multiple IDs.

• Click Add.

To get the Slack Channel ID:

• Open your Slack Workspace.

• Locate the channel and open the channel details.

  

• Scroll down and copy the channel ID.

  

• Paste the channel ID into the ID bar.

If you choose to toggle off this feature after defining channels that can be invited, all the data you configured in this section will be erased. However, bots that have already been invited to channels will remain within those channels.