Learn how to configure and use the Unleash MCP (Model Context Protocol) to securely connect your organization’s knowledge to LLM-powered applications, enabling secure and efficient access to your company data.
ChatGPT can surface responses directly from your Unleash knowledge base - policies, docs, FAQs, or specs - right inside the chat. Each answer includes citations and links back to the original Unleash document, so you can instantly verify the source. Users only see the information they already have access to in Unleash, ensuring security is maintained at all times.
Note: Only workspace owners/admins can add and publish custom MCP connectors for everyone on their team account.
Create the Unleash MCP Connector
Open ChatGPT and start from the chat page.
Click the + button in the message bar.
From the dropdown, click Use connectors.
Next to Connectors, click Add source.
In the dropdown that opens, click Connect more.
At the top-right corner, click Create.
Fill in the connector details:
Icon: optional (we provide one).
Name: e.g., “Unleash MCP”.
Description: short explanation of the connector.
URL:
https://mcp.unleash.soAuthentication: select OAuth.
Check the box “I trust this application.”
Click Create.
You’ll be redirected to the OAuth page.
Ensure that you select the email address associated with your Unleash account.
Click Continue.
You’ll be redirected back to ChatGPT with a message confirming that Unleash has been connected.
Note: If you recieve this error message: “This MCP server can’t be used by ChatGPT to search information because it doesn’t implement our specification: search action not found” click the Refresh button across from the Actions heading.
Publishing the Connector to Your Workspace
In ChatGPT, click on your account avatar (bottom-left).
Go to Workspace settings.
In the left panel, click Connectors.
Switch to the My connectors tab.
Find your Unleash connector and click Publish to workspace.
Using the Unleash MCP
Open ChatGPT and start a new chat.
Click the + button in the message bar.
From the dropdown, click Use connectors.
Next to Connectors, click Add source.
Find Unleash MCP in the list and toggle it on.
Type your question in the chat—for example:
“Show me the onboarding process in Unleash.”
“Find the latest product release notes.”
“What are our security policies?”
Press Enter.
ChatGPT searches Unleash through the MCP connector and responds directly in the chat with citations. Clicking a citation opens the original document.
Claude can surface responses directly from your Unleash knowledge base - policies, docs, FAQs, or specs - right inside the chat. Users only see the information they already have access to in Unleash, ensuring security is maintained at all times.
Note: While anyone can build and host connectors using remote MCP, only Primary Owners or Owners can enable it on Claude for Work (Team and Enterprise) plans. Once a connector has been configured on a Team or Enterprise organization, users individually connect to and enable that connector. This ensures that Claude can only access tools and data that the individual user has access to. Read more here.
Add the Unleash MCP Connector (Owners and Primary Owners)
Navigate to Admin settings > Connectors.
Click Add custom connector at the bottom of the section.
Add your connector's remote MCP server URL:
Name: e.g., “Unleash MCP”.
URL:
https://mcp.unleash.so
Finish configuring your connector by clicking Add.
Using the Unleash MCP Connectors
Open Claude and start a new chat.
Click Connect your tools to Claude under the message bar and then Manage Connectors.
Click Connect, next to the Unleash connector.
Authenticate to your Unleash account (only the first time).
Go back to the chat and type your question - for example:
“Show me the onboarding process in Unleash.”
“Find the latest product release notes.”
“What are our security policies?”
Press Enter.
Claude searches Unleash through the MCP connector and responds directly in the chat.