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ChatGPT can surface responses directly from your Unleash knowledge base, whether it’s policies, docs, FAQs, or specs, right inside the chat. Each answer includes citations and links back to the original Unleash document, so you can instantly verify the source. Users only see the information they already have access to in Unleash, ensuring security is always preserved.
Note: Only workspace owners/admins can add and publish custom MCP connectors for everyone on their team account.
Create the Unleash MCP connector
Open ChatGPT and start from the chat page.
Click the + button in the message bar.
From the dropdown, click Use connectors.
Next to Connectors, click Add source.
In the dropdown that opens, click Connect more.
At the top-right corner, click Create.
Fill in the connector details:
Icon: optional (we provide one).
Name: e.g., “Unleash MCP”.
Description: short explanation of the connector.
URL:
https://mcp.unleash
Authentication: select OAuth.
Check the box “I trust this application.”
Click Create.
You’ll be redirected to the OAuth page.
Ensure that you select the email address associated with your Unleash account.
Click Continue.
You’ll be redirected back to ChatGPT with a message confirming that Unleash has been connected.
Note: If you recieve this error message: “This MCP server can’t be used by ChatGPT to search information because it doesn’t implement our specification: search action not found” click the Refresh button across from the Actions heading.
Publishing the Connector to Your Workspace
In ChatGPT, click on your account avatar (bottom-left).
Go to Workspace settings.
In the left panel, click Connectors.
Switch to the My connectors tab.
Find your Unleash connector and click Publish to workspace.
Using the Unleash MCP
Open ChatGPT and start a new chat.
Click the + button in the message bar.
From the dropdown, click Use connectors.
Next to Connectors, click Add source.
Find Unleash MCP in the list and toggle it on.
Type your question in the chat—for example:
“Show me the onboarding process in Unleash.”
“Find the latest product release notes.”
“What are our security policies?”
Press Enter.
ChatGPT searches Unleash through the MCP connector and responds directly in the chat with citations. Clicking a citation opens the original document.