FreshService
- 05 Nov 2024
- 1 Minute to read
- Contributors
- Print
- DarkLight
FreshService
- Updated on 05 Nov 2024
- 1 Minute to read
- Contributors
- Print
- DarkLight
Article summary
Did you find this summary helpful?
Thank you for your feedback
Connection
A connection to FreshService can be established by an API Token.
Supported Resources
The integration supports the following resources:
Vendors
Tickets
Assets
Products
Projects
Articles
Sync
Tickets and Assets are incrementally synced every 15 minutes. The rest are snapshot synced every 6 hours.
Please note that here we also have a selection screen to select the relevant resources
This integration also supports RLP (Permissions Based) but in that mode it only allows to sync articles.
We support all the 6 levels of articles permissions:
Logged in Users
Agents Only
Departments
Agent groups
Contact groups
Example Questions
Where can I find support for issues with 1Password?
Where do I find documentation on Expensify approvals?
How do I check if my account is eligible for multi-factor authentication?
How do I delegate my approvals in Expensify when I am on PTO?
How can I disable the 1Password prompt on my device?
Was this article helpful?