FreshService

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Connection

A connection to Loopio can be established by an API Token.

The integration supports the following resources:

Tickets and Assets are incrementally synced every 15 minutes. The rest are snapshot synced every 6 hours.

Please note that here we also have a selection screen to select the relevant resources

This integration also supports RLP (Permissions Based) but in that mode it only allows to sync articles.

We support all the 6 levels of articles permissions:

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