Experiences
  • 05 Aug 2025
  • 2 Minutes to read
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Experiences

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Article summary

Choose from a range of Unleash options designed to fit your needs and boost productivity.

Desktop App

The Unleash Desktop App gives you the ability to include local files in your search results. When you enable local file search, Unleash can surface relevant answers and content directly from your computer. This search is performed entirely on your device, none of your local files or their contents are uploaded to the cloud or shared with anyone else. The indexing and search happen locally on your Mac or Windows machine, ensuring your personal files remain private.

To enable local file search:

  • Download and install the Unleash desktop app.

  • Once installed, go to the Experiences tab in the Control Center.

  • Toggle on This PC/Mac — it will be off by default.

    • This feature can only be activated through the Unleash Desktop App, not the WebApp. Once enabled, your local device resources will become searchable in the WebApp only if the Desktop App is installed and running on the same machine. Additionally, the feature will only work on the specific desktop device where it was originally enabled.

Note: This feature is only available to configure on the desktop app once it is installed.

Browser Extension

Bring Unleash directly to your browser and enhance your workflow by accessing knowledge and insights without leaving your web environment.

  • Learn more about how to set up the browser extension.

  • Learn more on using the browser extension and the features it provides.

Unleash Integrations

Unleash for Slack

Connect Unleash to your Slack workspace for quick answers and streamlined collaboration, keeping your team aligned without switching contexts. Only workspace admins can download the Unleash app for Slack. Once downloaded, an Add-on tab will appear on the Settings page, where admins can manage the app's settings. Learn more about the Unleash App for Slack.

Custom App for Slack

Workspace admins can create a fully customized Slack app tailored to their team’s needs and personalize key elements like slash commands, app descriptions, and app settings directly within the Unleash platform. This app functions like the default Unleash Slack app, enabling users to invite the bot to channels, chat with the assistant, and manage its behavior through the Assistant Configuration page in Unleash. Learn more about creating a custom Slack app.

AI Agent

Admins can create and deploy a general assistant as a Slack AI Agent directly within Slack. These AI Agents lets you chat with the configured backend assistant from anywhere in Slack by pinning it to your top bar. This makes it easy to get instant answers, ask follow-up questions, and access your company’s knowledge, without switching context. Learn more about AI agents.

Table of Functionalities

Unleash App for Slack

Custom App

AI Agent

Knowledge Source for DM

All Unleash Knowledge

All Unleash Knowledge

Configured Knowledge for Assistant

Slack Assistant

Commands

Shortcuts

Pin Agent to Top Bar


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